FAQs (Frequently Asked Questions)

At The Street Kings, we aspire to give you the highest quality replicas there are anywhere. We are The Kings of Streetwear!

Where are The Streetwear Kings based?

Faerie Glen in Pretoria, we do not however have physical store you can visit. 

How long will it take to get my order?

It can take anywhere from 3-10 Working Days. Some items however can take longer, please visit our shipping policy for more.

How can I check the status of my order?

You can create a customer account with us by clicking here. You'll be able to track your order in your dashboard.

Can I cancel or Change my order?

Orders are processed automatically and forwarded to our order fulfillment team as soon as we receive them. Because of this, you may only change your order to any item that is the same price as the one that you ordered.

You cannot cancel an order. You will have to follow the refund process.

Why did I only receive part of my order?

Don't worry, it's on its way! While we do our best to ship all orders in one package, there are times when orders will be shipped from multiple warehouses. If you did not receive multiple tracking numbers then please contact our support team. We are sorry for any inconvenience caused. 

Can I come collect my item from you?

This is an option that we used to have but as we've grown, it's become very hard to maintain our quality service to you with this option. We receive dozens of orders daily so it became a necessity for us to partner with Couriers. Our contract with our Couriers does not allow us to fulfill any order without them so it is a must that your item is delivered to you.

What guarantee do I have that I will not be scammed?

Please visit our shipping policy and our refund policy. We are also a registered corporation. 

We aspire to become the worlds biggest streetwear retailer and brand, we aren't going to get there by scamming you. We value our relationship with our Dinkumians very much and want our customers to keep returning so we will do everything we possibly can to keep them.